AuraVie.com
Complaint 217191 Details

  • Date Occurred: 03/05/2013
  • Reported Damages: $97.88
  • Location: Van Nuys, CA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I responded to a free trial offer, scoured the web site for the catch and found none. I received the product as stated, paid the $2 or $3 postage and started using it. Yesterday I was billed $97.88 on my credit card. I did not authorize this. I called the number on my bank statement (866-853-1249) and fairly quickly I reached a customer service woman. She seems very scripted, though always polite and non-argumentative. She offered me 2 additional products as a courtesy gift which I declined and I asked her to credit my account. She finally said she could give me her employee discount which amounted to about a $35.00 credit.

Don't know if I'll ever see it. This outfit seems very sketchy to me. She referred to some "12 pt. " fine print but I could never get on that web page - always an error. She read it to me and it stated that I had agreed to a 10 day trial and if I didn't cancel it then I had signed up as a member and agreed to a monthly charge of $97.88.

It is also very odd that the first thing one hears when the phone is answered is this: " If you are calling to cancel your membership, press 1." They must get many cancellations of "memberships."

Beware of this probable scam.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • AuraVie.com logo

Company Statistics

  • Complaint Against AuraVie.com
  • Complaints Filed: 772
  • Reported Damages: $85,577.20
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.