AuraVie.com
Complaint 217191 Details
- Date Occurred: 03/05/2013
- Reported Damages: $97.88
- Location: Van Nuys, CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I responded to a free trial offer, scoured the web site for the catch and found none. I received the product as stated, paid the $2 or $3 postage and started using it. Yesterday I was billed $97.88 on my credit card. I did not authorize this. I called the number on my bank statement (866-853-1249) and fairly quickly I reached a customer service woman. She seems very scripted, though always polite and non-argumentative. She offered me 2 additional products as a courtesy gift which I declined and I asked her to credit my account. She finally said she could give me her employee discount which amounted to about a $35.00 credit.
Don't know if I'll ever see it. This outfit seems very sketchy to me. She referred to some "12 pt. " fine print but I could never get on that web page - always an error. She read it to me and it stated that I had agreed to a 10 day trial and if I didn't cancel it then I had signed up as a member and agreed to a monthly charge of $97.88.
It is also very odd that the first thing one hears when the phone is answered is this: " If you are calling to cancel your membership, press 1." They must get many cancellations of "memberships."
Beware of this probable scam.
- Pat SBID #a56497a598
- Posted 03/06/2013
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Company Statistics
- Complaint Against AuraVie.com
- Complaints Filed: 772
- Reported Damages: $85,577.20
What is SBID?
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