CleverBridge, Inc.
Complaint 214937 Details

  • Date Occurred: 02/12/2013
  • Reported Damages: $29.95
  • Username: Cleverbridge Koeln
  • Location: Cologne, germany?
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

$29.95 was charged to my Amex card for an unknown purchase by Cleverbridge Koeln. Their website recommended i check my spam file for any emails relating to this 'purchase'. I found an 'offer' of a 'Valentines day' promo for "Tune-Up and Back-up Powerpack" software for the reduced-cost of $29.95. I had not opened this email previously and had therefore clearly not accepted to purchase it. How are these thieves allowed to get away with this shit repeatedly using legitimate companies like AMEX to fulfil the 'transaction'?

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 0.00

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Comments

  • cleverbridge
  • cleverbridge SBID #4b76087a08
  • Posted 03/06/2013
  • Dear Customer,

    cleverbridge is the e-commerce partner for a number of online businesses and therefore our name appears on credit card statements in place of the company from whom you purchased the product. Please note that without more significant information we cannot locate any orders that have been placed in our system at this time. At this point we kindly ask that you contact us in order for us to locate any orders in our system and assist you with your inquiry.
    You may access our contact info at:

    http://www.cleverbridge.com/?scope=cuseco

    Sincerely,
    cleverbridge Customer Support Team
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Business Profile Summary

  • CleverBridge, Inc. logo

Company Statistics

  • Complaint Against CleverBridge, Inc.
  • Complaints Filed: 301
  • Reported Damages: $152,485.76
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