Time Warner Communications
Complaint 21472 Details

  • Date Occurred: 07/07/2013
  • Reported Damages: $100.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was called by a Time Warner Sales Person and they asked if I would want change my Phone Service to Time Warner and bundle it with my existing Cable and Internet that I had with TW. They said if I switched then I would receive a 100.00 American Express gift card for switching to TW telephone. So I did. After 2 months of waiting for the 100.00 gift card which I never received I called TW. They informed me I needed to register the "switch" on a website, and send in my old phone bill from the previous company. None of this was disclosed to me on the phone when I switched services and it was not mentioned when they came to install the telephone modem. So now I proceed and register the " Switch" and email the last telephone bill but on the website and it says all this has to be completed in 30 days of switching. It's been over 2 months. WHAT A SCAM!!!!!!! I'm sure I will not receive the 100.00 gift card. And I'm waiting for a "Supervisor" to call me back regarding this. Riiiiight!!! Again SCAM!!!!!!!!!!!

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Business Profile Summary

  • Time Warner Communications logo

Company Statistics

  • Complaint Against Time Warner Communications
  • Complaints Filed: 2
  • Reported Damages: $700.00
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