Complaint 213390 Details

  • Date Occurred: 02/21/2013
  • Reported Damages: $10.00
  • Location: Houston, TX
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Today I had to do Calculus homework, but I forgot my Calculus book at school. I searched the book and immediately went to the publisher's website to access the e-version of the book, but it seemed as if their server was down and I desperately needed the book immediately so I continued to search, advertised that they had the book, so I signed up. I input my credit card but didn't think much of it due to the fact that I was signing up for the free trial. There were multiple tricks on the site trying to make me pay for the "free" trial but I found ways around them and finally created my account. When I signed in, I instinctively clicked on the "Books" section and a text box popped up that read "You will be charged $9.99 to upgrade your account." I clicked okay without worry, for I was simply searching for a book and continued the search. I then realized they didn't even have my Calculus book and went to cancel my account, but there was another trick. They charge $1.00 to deactivate accounts via email. So I decided I was going to call in the morning instead. I then checked my email and discovered PayFlex had charged me $9.99 for my "upgrade." I was simply searching for a book! This is insane! I didn't download a book or game or movie, yet I have to pay a fee? I know my ignorance and desperation is to blame but I do not want anyone to be tricked like I was.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 0.00

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 8
  • Reported Damages: $203.57
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.