Sunjoy Industries
Complaint 212 Details

We have been trying to purchase replacement parts for L-GZ212PST gazebo since May of 2010. We have already paid for the parts, now we are told it may be until November 2011! A tree fell on the gazebo in Oct 2009, we have been unable to use the gazebo in a year and a half. We paid $600 originally, and last May paid $122 plus shipping for the replacement parts. I already purchased a replacement canopy and screen set, which were also damaged, for $160. So all together I have spent almost $900 and have no gazebo! I spoke to Marshall who said he was a "manager" and he refunded my shipping, and he said he would notate they we were to get free shipping and a replacement canopy when the parts were back in stock. We need these parts, otherwise we have wasted $900 dollars! Please help us! Order 39870