Essence of Argan
Complaint 207720 Details
- Date Occurred: 02/05/2013
- Reported Damages: $179.87
- Location: UK
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
my mother took the opportunity for a "no obligation" free trial of essence of argan in January. I used my email address for the order since she does not have one. the two samples came right away. this morning I noticed that an auto invoice for $96.07 appeared in my inbox generated at 2am. it said it was from the auto delivery of essence of argan. I called the company to cancel and found out that she had also been charged $83.80 in January for the free sample! the agent tried to explain to me that inside the package of the "free sample" was a disclosure that said if she didn't call within 15 days she would be charged for the month and put on auto delivery. This is insane. fraud and scam marketing techniques. Amazon should not be supporting this company
- megan SBID #e4e3ee6a7f
- Posted 02/05/2013
Comments
- Streamline SBID #b4c25b3fe3
- Posted 06/14/2013
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Hi,
We value our customers' opinions very highly and we apologize for the misunderstanding of our Terms and Conditions.
Please send us your ID Order so we could process a full refund of the amount deducted from your account.
Regards,
Customer Service Team of Essence of Argan
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Company Statistics
- Complaint Against Essence of Argan
- Complaints Filed: 62
- Reported Damages: $37,921.77
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