HotelsOne.com,
Complaint 207613 Details

  • Date Occurred: 01/07/2013
  • Reported Damages: $2,238.74
  • Location: on line
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

a booked a room and received to booking numbers, assuming they would resolve the issue i attempted to make an upgrade! I emailed customer service to explain my situation, they replied suggesting i resolve my problem using "manage your booking" only manage your booking does not allow me to make any changes. i received 3 seperate charges for 1 room.

Do You Have a Complaint?

Submit a Complaint

Comments

  • HotelsOne
  • HotelsOne SBID #653fdd4f34
  • Posted 02/06/2013
  • Dear Roger,

    We're sorry that you have experienced complications with your booking and the 'manage your booking' module. If you're charged for your room more than once, you are entitled a refund. Can you email your booking number to [email protected]? Thanks.

    Greetings,

    Hotelone.com
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.