HotelsOne.com,
Complaint 206283 Details
- Date Occurred: 01/28/2013
- Reported Damages: $82.46
- Location: Laredo TX
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Thought we booked a reservation through Holiday Inn Express. Canceled the reservation one hour later and received a confirmation email from HotelsOne.com. Three days later our checking account was charged for the room. Called Holiday Inn Express and was told they had no record of us at all and that we needed to contact Hotelsone. Called them and was told to call the hotel. Spoke with supervisor Charlie Garcias who told us that when a hotel reservation is cancelled that Hotelsone keeps the money??? Asked to speak to his supervisor and he said he was the God of Hotelsone and signed all the paychecks and there was no one else to talk to. This company is a division of Expedia. I don't know why any reputable company would do business with them.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 82.46
- Tara SBID #cac933fae5
- Posted 01/31/2013
Comments
- HotelsOne SBID #f8dee93321
- Posted 01/31/2013
-
Dear Tara,
We are sorry that you have experienced complications!
Please email your Reservation number/booking ID to [email protected], so we can investigate your issue ASAP.
Regards,
Hotelone.com -
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.