RecordsBase.com
Complaint 206135 Details

Thumbs up 0
Helpful
Flag
Flag

Date Occurred: 01/30/2013
Reported Damages: $47.88

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I called and canceled my subscription and they still charged my card even after i deleted the card off their website. They really need to keep up their end of the bargin and not charge people after they have canceled their subscriptions or else their going to end up getting sued for way more then the cost of a subscription

Seeking Resolution: I'm Looking for a Refund
Refund Amount: $ 47.88

jennd2002 SBID #96a9c14819
Posted 01/30/2013

Do You Have a Complaint?

Submit a Complaint ►

Comments

Brian_D SBID #53ae231170
Posted 02/03/2013

Dear jennd2002, thank you for your feedback. You can easily unsubscribe from our mailing list by clicking the unsubscribe link found at the bottom of each email, replying to any of our e-mails, calling us directly at 1-888-884-9998, or contacting support by filling the form at http://www.recordsbase.com/support. We will unsubscribe you immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience.
Kind Regards,
Brian Daggs
RecordsBase.com customer service representative

Was this helpful?

- thumb up
- 0
- thumb down
- 0
- flag

jennd2002 SBID #96a9c14819
Posted 02/03/2013

I did all that and I still had my card charged. If I don't get a refund. I'll take it to the better business bureau

Was this helpful?

- thumb up
- 0
- thumb down
- 0
- flag

◄ Previous Complaint Next Complaint ►

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

Company Statistics

Complaint Against RecordsBase.com
Complaints Filed: 121
Reported Damages: $5,779.04

Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.