Research.fm
Complaint 206008 Details

  • Date Occurred: 01/30/2013
  • Reported Damages: $5.00
  • Location: http://research.fm/survey.aspx

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Got an invitation to join the iHeartRadio Music Advisory Panel. For joining and doing a 5-minute survey, I was to receive a $5 Amazon gift card. It asked my age, nationality, zip code, how many hours I listened to the radio, then what kind of music I listened to. Then it asked if I would have done the survey if it hadn't have been for the $5 gift card, which I replied, "no, as it wouldn't have been worth my time." Immediately, it stated on the next screen that I had already done the survey and wasn't eligible to get it. This was totally untrue, as I had never joined this panel before, never took the survey before, never got a $5 gift card. And now it makes me so angry that again they got information for nothing, while playing us for a fool and taking our time, and get away with it. The $5 gift card is irrelevant now--it's just the principle of this matter that makes me so angry.

  • Seeking Resolution: Other
  • I should be given a $5 gift card for doing their survey, and another $5 gift card for having to take the time to fill out the complaint against them, for them not doing what they promised to do.

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Comments

  • Anon8510
  • Anon8510 SBID #82122040c9
  • Posted 01/30/2013
  • Based on what you described, you didn't actually take the survey that would entitle you to the $5 gift card. The surveys look for a target group to participate, so they have to ask several questions (age, gender, race/ethnicity, etc.) at the very beginning to determine whether you are part of their target group. If you are not part of that group, then you get the message you described. However, if you are then you will hear 30 second clips of popular songs on the radio and you are to indicate how you feel about the song (do you like it, do you not like it, is it your favorite, etc.). I do these surveys on a regular basis and have always received the $5 gift card when I am chosen. Sometimes you're chosen, sometimes you're not. Hope this helps.
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  • DMN
  • DMN SBID #fb1db0ea53
  • Posted 01/30/2013
  • Wow, that's interesting--thanks for the info. But it did irritate me when it said that I had already done this survey and was ineligible to get the card, when in fact, I had never done their survey. They should at least state that at the beginning you may not be picked. It seemed like they just cut me off the minute I said I only did it being they offered the gift card.
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Business Profile Summary

  • Research.fm logo

Company Statistics

  • Complaint Against Research.fm
  • Complaints Filed: 2
  • Reported Damages: $5.00
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