TB Dress
Complaint 201480 Details

the dress I ordered, even thought I send them my specific measurements was big for me. The top I bough was really poor quality, the lingerie was xxxx large size I guess, but they keep writing “ one size fits all “ but the most of all I am not satisfied with the jewellery they send it to me. when I opened the package the necklace was broken on two sides , the stone on the earring was missing, the other stone just fall off from my touching… I was trying to send them e-mails with the photos of damaged jewelry , but they never reply me back. I started calling them to ask to replace my necklace or do a refund. But they just told me that “it was the fault of the shipping company and the price I was paying is too cheap ($50)“ . I was trying to call them again then they stop answering the phone . I was trying chat to them, but they were just disconnecting me from the chat…. the gloves took 1.5 month to deliver it