HotelsOne.com,
Complaint 199358 Details
- Date Occurred: 01/12/2013
- Reported Damages: $50.00
- Location: unknown
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Looking for a room in Louisville, clicked on Spring Hill Suites Louisville Downtown, purchased room for two nights.
They gave me one king bed instead of requested 2 queens. When I went to change the reservation, insisted that I would have to pay $50 fee to change, even though I'm there on the screen and can see they still have the 2 queens available.
Calls to Marriott and Spring Hill Suites--they claim this company owns the rooms, can't do anything.
This is unacceptable.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 0.00
- thegeneral SBID #afc7f82d34
- Posted 01/12/2013
Comments
- HotelsOne SBID #f8dee93321
- Posted 01/28/2013
-
Dear Sir/Madame,
Sorry to hear about the problems with your Hotelsone booking. We're very sorry and want to solve this problem. Can you provide us with your booking number (email to [email protected]) so we can get to the bottom of this?
Thanks and kind regards,
Hotelsone -
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
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