Regal Cigs
Complaint 198778 Details

  • Date Occurred: 01/10/2013
  • Reported Damages: $69.90
  • Location: Internet

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased the trial offer Regalcigs for my daughter. She was receiving the highest in the tobacco so I called and ask to have the order changed to the low tobacco. The order was never changed. I called and ask again to have it changed and again she was sent the wrong refill. I finally ask what could be done and they said to send that box back and they would refund the charge minus the shipping and handling. We had to call for a number before we could send it back and they said it would be also a restocking fee of 25%. I received a 17.47 credit and they got the entire box of five refills. They can now rip someone else off with that same pack. They made 122.33 off of those 5 refills. I was told they can't give the money back. I believe this company is ripping people off every day with their terrible business practices. I would recommend never buying any thing from them.

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Business Profile Summary

  • Regal Cigs logo

Company Statistics

  • Complaint Against Regal Cigs
  • Complaints Filed: 28
  • Reported Damages: $3,629.62
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