My Mobile Care
Complaint 197470 Details
- Date Occurred: 12/27/2014
- Reported Damages: $219.78
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Have been charged without authorization for the past year by two text services from True Digit and True Digit LLC. A total of 22 charges of 9.99 each. This was on a T-Mobile Bill. T-Mobile has blocked these charges and informed me to pursue refunds. The Toll free numbers T-Mobile gave me, led me to the same customer service person at My Mobile Care. They asked me to submit proof of the charges, which I did. They have offered a refund of $69.93 as a "courtesy" even though it is against their policies. They say a phone has to "opt-in" to be charged for their services. I have asked for proof that my phone ever opted in, and they are ignoring my request. Thus far I have refused their offer and with no proof of my opting in to their services am still demanding the full 219.78.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 219.78
- William SBID #bae51291e5
- Posted 01/07/2013
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Company Statistics
- Complaint Against My Mobile Care
- Complaints Filed: 59
- Reported Damages: $3,787.17
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