HotelsOne.com,
Complaint 195958 Details
- Date Occurred: 12/22/2014
- Reported Damages: $100.00
- Location: New Zealand hotel reservation
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Made a reservation on line for one hotel night, for middle of Feb 2013. Website says "pay on arrival,or departure"
They asked for credit card details, which I figured was guarantee, not proceeding with charge.
Upon checking my card I discovered it had been charged immediately. I have contacted the company to question this , 3by 3 emails. No response to any.
I contacted the hotel direct to confirm they did have a reservation
And I do, however they have not received any payment to date.
This is not acceptable and do not plan to use this company again.
L.Rector
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- Leigh SBID #d86900de4e
- Posted 01/02/2013
Comments
- HotelsOne SBID #f8dee93321
- Posted 01/28/2013
-
Hi Leigh,
Thanks for this message. I hope you will give us the opportunity to fix this problem, so it can't happen again. Could you email us your booking number to [email protected], so we can solve this?
Kind regards,
Hotelsone
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
HotelsOne.com, Complaint 362697 for $133.85
-
I Booked a five person room for three adults a 15 year old and a 17 year old. I got a room with...
-
Pi
- Posted on 08/03/2017
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.