Cox Cable Communications
Complaint 195552 Details

  • Date Occurred: 12/31/2014
  • Reported Damages: $79.00
  • Location: Cox Communication Oklahoma city, Ok. 73124-8871

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Purchased a netgear router when siging up to cox for internet service. The router is a wnr2000 and is warrantied for life(as stated on the box). I called cox and spent over 2 hrs on tech support then an addional hr with level 2 support which resulted in a house call by one of cox's techs. When the cox tech arrived he again determined that the problem resided with the router but informed me it was out of warranty. He then tried to sell me a cisco all in one unit which I refused. I then went to the netgear site and upon inserting my router serial number found it to be a lifetime warranty item that expired in 2039. I tried to warranty it thru Netgear but they said I needed to do it thru Cox. After numerious emails and asking for an rma.... making over a dozen calls to cox and being disconnected and routed all over hell .... I turned here to see what can be done.

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Business Profile Summary

  • Cox Cable Communications logo

Company Statistics

  • Complaint Against Cox Cable Communications
  • Complaints Filed: 11
  • Reported Damages: $5,183.76
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