Seminole Hard Rock Hollywood Casino
Complaint 195037 Details

Received an email from the casino that 2013 players will win $5,000 in free play guaranteed. Took the day off from work and decided to take my mother, my sister and best friend to try our luck. Spent entire there at the casino and and tried all sorts of slot machines. During our 10 hour of playing we did not hear of anyone winning any $5,000. We kept inquiring the workers there and they just said the it was a random drawing. We had to put our pin number on each machine to see if we won the price. Many of the machines had the key pad to enter the pin number broken therefore we couldn't even check on these. This was all a scam and we are extremely disappointed. The four of us spent over $3,000 and won nothing.