Mass Street Group
Complaint 194572 Details

  • Date Occurred: 12/27/2014
  • Reported Damages: $1,080.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was reading my most recent bank statement, when I noticed a ACH withdrawl of $90.00 on every one of my paydays for that month. I grabbed previous bank statements to see if it was a re-occurring withdrawl, and it was! I was scared out of my mind! I haven't read my bank statements for about 6 months (my mistake), but I didn't know who or what this company listed on my bank statement-Mass Street Group-was or why they were taking money from my account.

I called my bank the very next morning, and they transfered me to the fraud department. The rep (after dialing a few different phone numbers) got through to a live person. She tried to tell me that I applied for a payday loan and that $300 was deposited into my account back in June 2012. I sternly told her that I did not want her company's money, and that I wanted my money back. She put me on hold to "talk to her manager". She then came back on the line and told me that her manager said to "kill the account" and no more money would be taken from me. The problem is that the total to date (Dec 2012) taken is $1080!! I have filed a claim with my bank, who has credited me back the full amount, but it may be reversed. Their investigation is still ongoing.

After speaking to bank reps, Mass Street Group has MANY complaints against them. I will be researching this company and printing any and all information about it, just in case I have to pursue my claim later on.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 1,080.00

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Business Profile Summary

  • Mass Street Group logo

Company Statistics

  • Complaint Against Mass Street Group
  • Complaints Filed: 214
  • Reported Damages: $112,989.58
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