Complaint 194293 Details

  • Date Occurred: 12/27/2014
  • Reported Damages: $130.26
  • Location: Canada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the complete series of Frasier as a birthday present for my boyfriend on 10/26/12 hoping I would receive it before November 12, 2012. did not charge tax, but when my payment of $130.26 was posted from my account on 10/30/12, they charged me international shipping of almost $7.00 which was not mentioned on the order. It is now December 27, 2012 nearly two months from my posted payment and I have not received my item. When I log on to the website, my order history just states that it was processed then maybe a month after the posted payment the status was shipped with an express mail tracking. Since then there is no transit status of the tracking #. I only received one email from them assuring me that I will receive my item. I emailed them again in early december three times asking where my item is. I even emailed from their website on the "contact us" because they don't even leave a contact telephone number. The only way to contact them is through [email protected] I am so frustrated. I will never use this type of company anymore. I will rely on even if it costs me more because they are reliabel. I learned my lesson and I should have not ordered from this company. Even their website looked shadey because the background is black and the website is not user friednly. I don't even know if all links work when you email them on their own website. Once you send the email, it does not indicate whether it was sent or received. I am so disappointed. This is the first time this has happened to me ordering online. Never again! I don't feel confident that I will ever get my item. There goes my hard earned $130.26. What a waste!

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 126
  • Reported Damages: $15,837.61
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