BBV HOTMOVIESALE.
Complaint 19422 Details
- Date Occurred: 08/16/2013
- Reported Damages: $20.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
08/10 $1.00 then 08/16 $19.95 on my blue Am. express card ,I called and the lady on end of line with india actsent was reapting what i sad and saYING SHE UNDERSTANDS ! then she kept saying i knew the agreement to purchase of MEEKS CUTOFF' DVD puchase or there wouldn't be a chasrge on the credit card ! she tried to argue the fact that i knew nothing of BBV membership and some other membership ! She gave then a number #of cancellation 23169203 then i said you will gaurantee no charge and a withdrawl of charges ? she went right back into the same paper written reading and insisting i have now free membership ! NO I SAID ! You comply with what I've asked, I understand Sir ! Then she said Alright and gave me another # 402567947 ? tis was a cancel to another membership !, I said i'm reading right before me on the enternet all the complaints and rip off's of BBV ! ok she say's... Your refund will be made. I think I'm going to have more trouble ! I said once again that I diidn't believe I was ever going to get my $11.95 movie DVD! I understand she says...... I told her again the purchase started out by EPIC MOVIES what happen ?
- Anonymous SBID #981879f01a
- Posted 09/08/2013
Comments
- BBV-supportteam SBID #N/A
- Posted 09/19/2013
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Hi there,
I'm Jeff from the {HotMovieSale.com/BestBrandValues} Support Team.
I am sorry for the inconvenience caused.
Regarding your concern of automatic sign up, we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.
If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first item and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.
We try to help all our customers to the best of our abilities. Our representatives are available 24 hours a day, 7 days a week.
If you need any further assistance, please contact us via Phone support or support ticket and we will be happy to assist you further. -
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Company Statistics
- Complaint Against HotMovieSale.com
- Complaints Filed: 52
- Reported Damages: $5,655.11
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