Comcast Xfinity
Complaint 193106 Details

I canceled their service because they stated that my payment was lost. After I canceled it they set up a time to pick up the equipment at a much later date. I asked that they not continue to bill with no service because they supposedly turned it off the mday I asked. They sent me a bill that included services through Dec yet over the phone they said I would be issued a credit when they turened it off and the equipment was picked they also slipped up and said they had two accounts on me. This billing had the payment sent in sept posted oct 16th they said they would look it over and adj the bill however the credit was issued with me owing the amount they said I would be reinbursed.