PaySoft International
Complaint 191699 Details

When balancing my checkbook for my November statement, I noticed a $29.95 charge that I did not have logged on my check register. Another odd thing was that the "check number" had 7 digits on the statement. I called the bank and payed the fee to have them send me a copy of the "check". It was a check conversion voucher prepared by Paysoft International stating payment was to Alliance and the charge was authorized by me (which is a lie). There is also a statement that is written wrong on the "check" that says "For Questions about this transactions please call 1-877-886-0144". No legitimate company I've dealt with words things that way. The check doesn't even look legit. Plus, the date on the check says 9/27/12 and there is also a "due date" for 9/24/12 on it. Yet the check didn't actually clear until November 1st!?!?More red flags. Also, there is a stamped "for deposit only" on the endorsement side with an account number, but no business name!?!? Another red flag. I called the 1-877-886-0144 phone number on the bogus check and the girl tells me Alliance is just a payment service for various companies and that this charge was for an online subscription. However, she couldn't tell me what the subscription was for. Didn't make sense to me. I told her I had not authorized this payment and have no subscriptions to anything online. She quickly asked if I wanted my account credited and gave me a confirmation # (probably bogus too). Then she tells me it could be 5-30 days for the credit to go through. RED FLAG AGAIN!Credits from legit companies usually only take 5-7 business days. I went to my bank and filled out all the paperwork (affidavit, stop payment, etc.). The bank even called the number and got the same line of bull. My bank asked me to file a police report, so I'm going to do that first thing in the morning.