PC Tools
Complaint 191437 Details

  • Date Occurred: 12/16/2014
  • Reported Damages: $29.97
  • Location: Safe Cart

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

After paying for the software using PayPal, the download page came up with instructions to call a phone number to verify the product code. A guy from India answered and had me log into LogMeIn.com and took control of my computer. I had him stop and shut my computer down. I restarted and the software is useless.
I was conderned that the software may have contained a possible keystroke logger so I tried to remove it with add/remove programs from my control panel. I couldn't do it from there so I rebooted in safe mode with networking and go all the traces of the PC cleaner out (hopefully) and rebooted.
This software is a scam and a possible trojan.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 29.97

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Business Profile Summary

  • PC Tools logo

Company Statistics

  • Complaint Against PC Tools
  • Complaints Filed: 194
  • Reported Damages: $19,170.22
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.