Sears Shop Your Way Rewards
Complaint 190109 Details

  • Date Occurred: 12/12/2014
  • Reported Damages: $3,900.00
  • Location: Online service

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We had a $39,000 house siding job completed (and the last check cashed) in October. I'm still waiting for my points. Every time I try to contact them through email all I get is a form letter or misinformation and I end up in a loop. I hope this will end up resolved, but I can't help but think it's because the amount they have to credit me is so big.

I've also found that they don't honor merchandise bought on their site if they are agents for another vendor, but their rules say that anything purchased on their site is eligible unless it states that it is not. My purchase should have been eligible, but it was denied points.

  • Seeking Resolution: Other
  • Resolution of my problem, which would be to make all of my points available, to honor their own rules and credit points on all eligible merchandise, and a way to contact someone higher up if after 3 tries you are unable to get your issue resolved.

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Business Profile Summary

  • Sears Shop Your Way Rewards logo

Company Statistics

  • Complaint Against Sears Shop Your Way Rewards
  • Complaints Filed: 3
  • Reported Damages: $4,163.00
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