Aqua Rug - Tristar Products, Inc
Complaint 189297 Details
- Date Occurred: 11/12/2014
- Reported Damages: $106.00
- Location: Fairfield, NJ
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I've been scammed -- and so have many other people! Ordered Aqua Rug from TV commercial as "buy one and get one free" (plus S&H). The total should have been $35.97. Before getting the product, my Visa was debited for $106.90! When I got product, the shipping order charged me for "Deluxe Upgrade for 4 rugs ($39.96) which I did not order, plus TWO "Buy One Get One Free" rugs -- for a total of 4 rugs instead of 2 I ordered. Was charged an extra $30.97 for S&H. I called my bank and they credited me for a dispute.
To add insult to injury, the suction cups which hold the rug in place were damaged and "wrinkled" on all 4 rugs, rendering them unsafe because they would not stick to surfaces.
I called customer service and they "apologized" -- but I have read other complaints about Aqua Rugs which mirror mine. Therefore, I can only conclude that this company should be investigated by NJ Attorney General for scamming consumers.
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- Judith SBID #4a6465e4eb
- Posted 12/10/2014
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Company Statistics
- Complaint Against Aqua Rug - Tristar Products, Inc
- Complaints Filed: 19
- Reported Damages: $1,576.59
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