Olde Brooklyn Lantern
Complaint 188487 Details
- Date Occurred: 11/04/2014
- Reported Damages: $108.90
- Location: New Jersey
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The ordering via the internet was confusing. I ended up ordering 3 deluxe lanterns at $22.98 and 2 at $19.98. There was no evidence of a free offer of a second lantern after payment of $12.95 for the first. Non of this was made clear before striking the "order" key. Then it was too late.
They were shipped from Los Angeles,California via Fed Ex to a post office in Rockville Centre, LI, NY.
When checking the order status it indicated a delivery on December 13 at the Oceanside address. The recipient said it was never received/delivered. - When calling the Telebrands customer service number to inquire about the non-delivery the telephone representative could not be understood. I could not get connected to a supervisor and the telephone person kept repeating that when the package was returned we would get a refund.
It was evident that the package was lost or stolen from the delivery truck and therefore could not be returned to sender for us to receive a refund. We could not impress this on the telephone representative.
We gave up in frustration. This had been the third call we made to the Telebrands Customer Service.
I believe the whole thing is a scam. I'm still hoping for a refund.
- Seeking Resolution: Other
- Reimbursement of $108.90
- Lancelot514 SBID #37846ace80
- Posted 12/07/2014
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Company Statistics
- Complaint Against Olde Brooklyn Lantern
- Complaints Filed: 48
- Reported Damages: $4,610.89
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