CleverBridge, Inc.
Complaint 188337 Details
- Date Occurred: 10/28/2014
- Reported Damages: $39.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This charge came up on my credit card for no reason and I've been trying to find the source and all I've got is "Cleverbridge.net (Koen)". How do you go about something of that sort, what could be the action to stop these thieves.
- Gilles SBID #c2693da1f7
- Posted 12/07/2014
Comments
- cleverbridge SBID #4b76087a08
- Posted 12/07/2014
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Thank you for your post. cleverbridge is the payment processor for a variety of software manufacturers and digital media companies. Based on your comment, you are not sure who cleverbridge is or what their name is doing on your credit card statement. Since we are an e-commerce company and process payments, our name appears on credit card statements in place of the company from whom you purchased the product. This information is provided to you on the website that you purchased the product from, on the checkout page in the shopping cart, and on the receipt that is sent to your email upon completion of your purchase. Also, by doing a quick search on this forum or on Google for ‘cleverbridge’, you will see that other customers have had the same inquiry as you and have had all their questions answered.
Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:
http://www.cleverbridge.com/?scope=cuseco
Sincerely,
cleverbridge Customer Support
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- cleverbridge SBID #4b76087a08
- Posted 12/07/2014
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Dear Customer,
Thank you for your post. cleverbridge is the payment processor for a variety of software manufacturers and digital media companies. Based on your comment, you are not sure who cleverbridge is or what their name is doing on your credit card statement. Since we are an e-commerce company and process payments, our name appears on credit card statements in place of the company from whom you purchased the product. This information is provided to you on the website that you purchased the product from, on the checkout page in the shopping cart, and on the receipt that is sent to your email upon completion of your purchase. Also, by doing a quick search on this forum or on Google for ‘cleverbridge’, you will see that other customers have had the same inquiry as you and have had all their questions answered.
Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:
http://www.cleverbridge.com/?scope=cuseco
Sincerely,
cleverbridge Customer Support
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- flag
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Company Statistics
- Complaint Against CleverBridge, Inc.
- Complaints Filed: 301
- Reported Damages: $152,485.76
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.