Holelsone
Complaint 188031 Details

  • Date Occurred: 12/06/2014
  • Reported Damages: $340.00
  • Location: Online
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Hightly deceptive business practices. Does not let you know when booking a reservation online that you must cancel reservation 3 weeks in advance to receive a refund or they will keep payment for the first night. Most online travel sites have the same cancellation policy of the motel. Kids tournament cancelled because of flu and had 2 rooms reserved. Cancelled prior to 24 hours and cannot recieve money back. They put this information in the fine print of the confirmation AFTER you make the reservation. will never use this company again.

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Comments

  • HotelsOne
  • HotelsOne SBID #f8dee93321
  • Posted 01/28/2013
  • Dear Sir/Madame,

    We're very sorry that you have experienced problems with your booking on Hotelsone. We want to get to the bottom of this! Could you email us your booking number (to [email protected]), so wel can contact your with a solution?

    Thanks and kind regards,

    Hotelsone
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Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
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