Shoedazzle
Complaint 18758 Details

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Date Occurred: 08/01/2013
Reported Damages: $39.95
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The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They have a membership auto charge,a very tricky system that is not how most online businesses do business so they stand to win by auto-charging your card! It's great for them - you have to remember to cancel the auto-charge THRU THE 5TH OF THE MONTH or they charge you automatically. If you cancel the account with a balance left, to stop this auto charge nonsense, they don't refund you the money, and you have to spend it.... BUT it's a catch 22...you can't see the shoes if you cancel because you no longer have an account! So you have to remain a member to spend your balance, but if you don't cancel they auto charge you. You can't remove your credit card if you are a member. you would have to cancel the card! You can "re-join" at any time, but then you open yourself up to the autocharge situation again.

Anonymous SBID #c592b6a63b
Posted 09/06/2013

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Nothingforfree SBID #N/A
Posted 09/06/2013

You said it well! Did you try to let your credit card company handle it?

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Nothingforfree SBID #N/A
Posted 09/06/2013

You said it well! Did you try to let your credit card company handle it?

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Susanna SBID #N/A
Posted 09/06/2013

I don't think I can because their Terms and Conditions (T&C) say that you have to cancel the withdrawal within the first 5 days of the month. They rely on you "forgetting". But here's a sentence I found in the T& C section "
"Before you decide to cancel, remember that if you have not yet chosen an item from your showroom, you will not be charged each month. "
The are not that up front here in this cancellation sentence about the 5 days. This company is a scam posing as a "consulting" company where they are really a retail company forcing members to buy one pair of shoes a month, with an assumed withdrawal on your card. If you cancel you can't see the merchandise! It's a catch 22. A great scam for auto credit card withdrawals.

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Susanna SBID #N/A
Posted 09/06/2013

I don't think I can because their Terms and Conditions (T&C) say that you have to cancel the withdrawal within the first 5 days of the month. They rely on you "forgetting". But here's a sentence I found in the T& C section "
"Before you decide to cancel, remember that if you have not yet chosen an item from your showroom, you will not be charged each month. "
The are not that up front here in this cancellation sentence about the 5 days. This company is a scam posing as a "consulting" company where they are really a retail company forcing members to buy one pair of shoes a month, with an assumed withdrawal on your card. If you cancel you can't see the merchandise! It's a catch 22. A great scam for auto credit card withdrawals.

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Business Profile Summary

Company Statistics

Complaint Against Shoedazzle
Complaints Filed: 10
Reported Damages: $1,236.74

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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.