Complaint 186882 Details

  • Date Occurred: 09/14/2014
  • Reported Damages: $35.00
  • Location: Level 8 Retail Office Block, Pavilion KL, 168 Jalan Bukit Bintang, 5
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchase the deal on sept 14 but until today still fail to get my purchases.
54% OFF DIY Numbered Painting Kit: Printed Cotton Canvas + Wooden Frame + Brush + Colors!
X 2 voucher RM55.00=rm110

Dear valued customer,
you for your redemption. We have successfully reviewed your details and
will arrange delivery on 5 OCT 2012. Delivery will take ONE working day
to Pen Malaysia and 2-3 working days to sabah and sarawak VIA POSLAJU.
had to divide the delivery into batches (so to avoid missing out on 
delivery and minimize human error). The earlier redemptions will receive
earlier than others. 
Common Questions:
We needed sometime to review and verify your details and submit your 
redemption to Streetdeal. If there are no issue pertaining your details,
you will receive this email within 3 days. You might redeemed earlier, 
however if your redemption details were incomplete, we would call you 
and review the details again and set a delivery date. 
Once, you purchased the product you will have to do online redemption 
via link provided in T&C. We will require time to review your order.
Please note that we receive hundreds of orders daily, and we would like
to ensure that mistakes and errors can be minimized. 
strictly do not accept EMAIL redemption. Due to high volume of emails 
we receive daily, we will need sometime to reply though we will try to 
reply within 12 hours and the soonest we can. There will be high chances
that human error will occur and we might miss out your details. Please 
follow the link provided in T&C.
We will ensure everyone receive the product purchased timely and in the best of conditions.

Thank you for your purchase! If you need further assistant, please call 03-24116225 or drop us and email.

"Like" our Facebook page and get updates from us:

To: [email protected]; [email protected]
Subject: voucher issue
Date: Sat, 3 Nov 2012 17:09:22 +0800

please kindly check as i have not received my order until today which is november already
Date: Mon, 5 Nov 2012 16:33:39 +0800
Subject: Re: voucher issue
From: [email protected]
CC: [email protected]

Hi there,
We are truly sorry for the bad experience you had. We are always working
on how to rectify issues like this. However, we can issue you a full refund.

We have two methods for
refunding you:

1. A full streetdollar refund which
would be deposited to your account within 48 hours.

StreetDollars does not have an expiry and can be used on future
purchases on our site.

2. Credit Card/Cheque Refund -
Will take 14 - 21 working days to process. Should you chose

a cheque refund option,
kindly provide your banking details.( Bank Account No. & Name ) We will
bank in to your account.

Do let us know which method
is best for you.
NOV 05, 2012  |  04:56PM SGT 
Original message
i would opp for bank refund in that case


NOV 17, 2012  |  04:58PM SGT
hi merchant
i got no respond from your side
please do so.thank you

Best regards
To: [email protected]
Subject: RE: voucher issue


NOV 20, 2012  |  04:05AM SGT
hi merchant
i got no respond from your side
please do so.thank you

please do take prompt action regarding about this matter

Best regards

To: [email protected]; [email protected]
Subject: RE: voucher issue

NOV 22, 2012  |  12:41PM SGT
Hello Madelaine,

Good day. Noted with thanks.

The StreetDeal Team

NOV 28, 2012  |  08:32PM SGT
Hi street deal

Please kindly refund and respond ASAP.
If. Still got no respond from your side,I shall make a report for scam deal to police .

Please do take note about that 


To: [email protected]; [email protected]
Subject: RE: voucher issue


NOV 30, 2012  |  10:32AM SGT

Good day. We are truly very sorry for the inconvenience caused by the delay. Kindly be assured that we have submitted your claims for refund and its in the midst of being processed.

Should you need any assistance, please feel free to email/call us.

Thank you!
The StreetDeal Team
To: [email protected]; [email protected]; [email protected]; [email protected]
Subject: FW: voucher issue
Date: Tue, 4 Dec 2012 14:10:35 +0800

Please kindly let me knew when izzit your company are going to refund as it have been pass few week already .

It's impossible to take for so long

Plase kindly look into this matter


Hide details
From: iPay88 Sales <[email protected]>
Subject: iPay88 - Payment details (Ref# T2793508600)
Date: Friday, 14 Sep, 2012 9: 00 PM


We are pleased to inform you that your online payment via iPay88 is successful. Your credit card/bank account has been debited with MYR 110.00.

Please note that iPay88 / will be listed in your credit card/bank statement for this transaction.

Transaction Detail
Order No : 505323c172513
Transaction ID : T2793508600
Transaction Date : 14-Sep-2012 8:58:08 PM
Transaction Amount : MYR 110.00
Payment Type : Maybank2u
Product Description : 54% OFF DIY Numbered Painting Kit: Printed Cotton Canvas + Wooden Frame + Brush + Colors!

Customer Support
If you have any questions about our product and services,
please contact Streetdeal Malaysia Sdn Bhd directly at: 

Tel No: 03-6201 9699
Email: [email protected]

If you found any fraudulent cases, please contact Sdn Bhd immediately at

Tel : +603-92005555
Fax : +603-92003333
Email : [email protected]

Please do not reply to this email as it was automatically generated.

*iPay88 is an Online Payment Switching Gateway provided by Sdn Bhd. For more information, please visit

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 0.00

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  • Complaint Against
  • Complaints Filed: 66
  • Reported Damages: $8,887.23
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