Citizens Primary Lending Source/ The Lending Center
Complaint 184635 Details

Same as everybody else's complaint regarding them. They emailed me saying I was approved for a loan. Great! Then there were a few phone calls, they sent what seemed to be a legit contract and they said I had to pay the collateral fee, which I did. Then all of a sudden as the other complaints mention...since I was a first time applicant I had to pay the basic coverage, which they didn’t tell me about so my representative was suspended...blah blah..so I paid again and then still no money and they said I needed to pay more to which I told them to forget about that because I don’t have any more money. They told me they would do their best to wave the 15 day return policy and return it to me within 3-5 days. It’s already been 7 days. I highly doubt I will see my money again. They prey on innocent people at their most desperate time. Anyway if it helps following is the number I reached them on, which I am sure is not in Boston or in North America for that matter- 1-877-857-6210. As well the people I spoke with in order (which I'm also sure are fake names) were "Sarah Brewer ext 472", Amy Reynolds ext 122<- she was supposedly the one who got suspended, Michael Preston ext 231 and then a Mr. Walker at their supposed customer service main line. As well the people I had to send money to via western union were Omar Silvera and Richard Bollers, which are also fake names I am sure...or real names with stolen identification. I should have known better when I had to enter the pick-up location as Toronto, when they are supposed to be located in Boston. I checked the transfer numbers and the money was all picked up but when I asked why pick up the money if it’s not the amount there was no answer. I am reporting them to the Canadian Fraud Center and western union. It probably won't get me my money back but at least it can help someone else perhaps. I am worse off now than before these low life wretched disgusting people came into my life.