Incredibowl/Grasscity.com
Complaint 183023 Details

Still same status on USPS website your order is in LOS ANGELES. I had Ordered 18 September but still i m not getting. I think http://www.grasscity.com in online fraud website. Please I request you please don`t place the orders in above mentioned website.

Regards,
Vandana

Hello Grasscity,

Please find the trail mail & see my order number, I think you people are fraud / cheated us, i had ordered on 1 month ago but still i didn t get my order. I m always listening your order in process , your order is on the way & your order is now clear the custom but yet i m not receive. What is this non-sense.

I want my money back ASAP.

Vandana

Hello Grasscity

Still we have not receive the order, this is too much. please tell us about our order. It is already one month to processed the order.

Await your reply.

Regards,
Vandana

## In replies all text above this line is added to the ticket ##

Ticket #131867: Please confirm when you send us our order no. 200022149 place...
Your request (#131867) has been updated.
To review the status of the request and add additional comments, follow the link below:
http://support.grasscity.com/tickets/131867
You can also add a comment by replying to this email.

Guy Descartes, Oct 01 08:44 (CEST):
this is your usps tracking number: LN332325298US

Vandana MAURYA, Oct 01 08:41 (CEST):
Dear Narda,

Please confirm when we expect the our sample oprder. Please see the below
message.

Regards
Vandana

VANDANA has requested that you receive the current Track & Confirm
information, as shown below.
>
> Current Track & Confirm e-mail information provided by the U.S. Postal
Service.
>
> Label Number: LN33 2325 298U S
>
> Shipment Activity Location Date &
Time
--------------------------------------------------------------------------------
> Depart USPS Sort LOS ANGELES CA 90009 09/26/12
> Facility
>
> Processed through USPS LOS ANGELES CA 90009 09/26/12> Sort Facility

> Electronic Shipping 09/19/12
> Info Received
>
> Depart USPS Sort EUGENE OR 97401 09/18/12
> Facility
>
> Processed through USPS EUGENE OR 97401 09/18/12> Sort Facility
-----------------------------------------------------------------------------
>
> USPS has not verified the validity of any email addresses submitted via
its online Track & Confirm tool.

> Dear Narda,

> Thanks for the confirmation email. Please find in attachment tracking
> status of our order for your reference. Please check & revert.
>
> Await your reply.
>
> Best Regards
> Vandana

Dear Narda,

Thanks for the confirmation email. Please find in attachment tracking

status of our order for your reference. Please check & revert.
Await your reply.

Best Regards
Vandana

Attachment(s)
LN332325298US.pd

Mark Stone, Sep 28 11:18 (CEST):
Hello Sir

Please note that USPS tracking does not track between countries once the item left Los Angeles it will not track again with USPS it will most likely track with India Post once it arrives in India

The latest tracking confirms the the package left LA on the following date

Your item departed our LOS ANGELES, CA 90009 sort facility on September 26, 2012.

Kind Regards

GCCS

Vandana MAURYA, Sep 28 10:31 (CEST):
Dear Narda,

Please confirm the status of tracking number- LN332325298US also we had
check this number on USPS website & now showing in Los Angeles. Please
confirm the delivery date.

Await your reply.

Best Regards
Vandana

> Dear Narda,
>
> Thanks for your confirmation for our order. Whenever we receive the
> goods Definately will inform you.
>
> Thanks for your support.
>
> Regards,
> Vandana Maurya

> On Fri, Sep 21, 2012 at 4:20 PM, Narda Kiwi notifications-support/timeline>@grasscity.com> wrote:

Vandana MAURYA, Sep 21 13:52 (CEST):
Dear Narda,

Thanks for your confirmation for our order. Whenever we receive the
goods Definately will inform you.

Thanks for your support.

Regards,
Vandana Maurya

Narda Kiwi, Sep 21 12:50 (CEST):

Hello.

Please read the whole email even though it is long. It will give you all the info you need and covers most of the problems that can arise during shipping etc.
We also have an FAQ page that will provide you with information.
https://support.grasscity.com/forums/19857-faq-frequently-asked-questions

We have checked the status of your order and we have shipped it on Sep 18, 2012 to the following address:

Vandana MAURYA
B 10-12, STREET NO. 7 SEWAK PARK, UTTAM NAGAR
(NEAR DWARKA MOR METRO)
NEW DELHI, 110059
India

Once shipped your order and/or address cannot be changed by you, the postal services, or by our customer service department. The address this order is being sent to was given to grasscity.com by you during the ordering process.

You have chosen for the ’International Registered Mail’ method of delivery. Your usps tracking number is : LN332325298US
Ships through USPS in The US and once it hits your shores it continues with your national postal services.

Since we ship from the US it doesn’t work like it would if it was a domestic parcel.

Kind regards,

GCCS

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