Hughes Net & ITOK
Complaint 18191 Details

  • Date Occurred: 05/01/2013
  • Reported Damages: $1,000.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Baited by Hughes Net in India, Switched to ITOK in Orem, UT.....
Hughes Net sold me on Satellite Internet, with downloads to be reset daily. From the onset of installation there have been problems with reseting of downloads. Call to Hughes Net went to India, to a person named Karan, who confirmed there were problems with the reset. He reset the service and while I was talking to him for 10 minutes half of the 100 mg reset was used up even though the computer wasn't active. He claimed he was referring me to another office, which sounded like "I Talk", but it was ITOK. I found it was in Orem, UT. When this company approaches the caller they claim to be a subsidiary of Hughes Net and charge for repairs of the caller's computer. High prices are quoted for repairs (even though our computers were recently serviced and cleaned). They want the caller to enter into a service agreement where every three months they will clean up your computer - $49.99. If there are more computers in the house they charge the same for the others. This is a scam, and attempt to charge the individual exorbitant rates to have satellite internet.

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Business Profile Summary

  • Hughes Network Systems, LLC logo

Company Statistics

  • Complaint Against Hughes Network Systems, LLC
  • Complaints Filed: 12
  • Reported Damages: $3,727.35
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.