Travelsmoove
Complaint 181555 Details

  • Date Occurred: 11/16/2014
  • Reported Damages: $451.00
  • Location: 11 Collyer Quay, #11-04, Singapore 049317
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I've bought 2 tickets for - Fly to Kota Kinabalu via Air Asia & Stay 3D2N @ The Palace Hotel Kota Kinabalu + Daily Buffet Breakfast. Only $225.50NETT (incl. TAXES) instead of $425!

Redeemed in August and everything was confirmed. I've booked the hotel with one night extension at $45/pax. Flying on the 09th Nov 12.

On 16th Nov 12, I received an email from TS Reservation Team stating that they are going to refund us the money as the supplier was not able to meet the travelling date.

I emailed them back asking if they have any alternative dates to propose and received an automated reply that they get back to me in 5 working days. I keep calling them multiple times everyday since then, but to no avail. Tried calling Streetdeals too but was disappointed again.

Update: 11/20/2012

Typo: Flying on the 9th Dec instead of 9th Nov.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 541.00

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Business Profile Summary

  • Travelsmoove logo

Company Statistics

  • Complaint Against Travelsmoove
  • Complaints Filed: 40
  • Reported Damages: $68,089.22
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