WoodHouse Ford in Blair,NE
Complaint 181174 Details

We were communication with David Langenfeld the UCM at the dealership on a 2008 Toyota Tundra that we were interested in buying. We are in Florida and could not look at the vehicle. His 1st description of the vehicle was that even though it had high mileage, it was nearly perfect. Once he sent us pictures we saw some damage on the left front corner and called back to ask about that. He discounted the price from $19,800 down to $19,000 as a result. We then looked up the AutoCheck on the truck and it said the truck was in an accident previously. We then called back and spoke with David again and asked specifically if the truck was missing any VIN stickers and if there was any frame damage. He looked the truck over and called us back and told us the one VIN sticker was missing and that there was NO frame damage. We confirmed that there was NO frame damage, and he said there was NO frame damage. We said we don't want it if there is frame damage. Again, he reassured us it has no frame damge. We bought the truck and brought it to Florida. It has Frame damage!! We called David and he referred us to Jerry Hughes the GM. We left several messages for Jerry and email him. He ignored us. He told us through the receptionist that we need to speak with David on 11/20. David is not in today the 20th and so we asked to speak to Jerry again. He told the receptionist that their dealership will no longer be accepting calls from us, and hung up.