RecordsBase.com
Complaint 180146 Details
- Date Occurred: 11/13/2014
- Reported Damages: $95.76
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I went on recordsbase.com to view my family history. I chose to give their 7-day trial period a try. I cancelled the membership about 15-20 minutes after creating it. The website said as long as I did this there would be no charge for membership. My account was charged twice, each time for the amount of $47.88, bringing the total amount to $95.76.
- Anonymous SBID #be045749c9
- Posted 11/18/2014
Comments
- Brian_D SBID #53ae231170
- Posted 11/28/2014
- Dear sir/ma'am, Thank you for your feedback. You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails. We will cancel your free trial immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience. Kind Regards, Brian Daggs. RecordsBase.com customer service representative.
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Company Statistics
- Complaint Against RecordsBase.com
- Complaints Filed: 121
- Reported Damages: $5,779.04
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.