Healthstore 8883760 &
Complaint 179867 Details

  • Date Occurred: 11/17/2014
  • Reported Damages: $285.00
  • Location: not known - phone contacts sounded Indian
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have found at least two debit entries on my T C Services account which, I believe, are in respect of trial products that I agreed to receive, in return for payment of a nominal sum, with the understanding that I would pay a monthly charge by direct debit if I chose to follow the prescribed course.

It turned out to be a course that was of no interest to me, so I contacted the company, by e-mail, advising that I did not require the next delivery (it was supposed to be a monthly supply) and that any debits in respect of this course should not be processed.

I have never received any further deliveries - which is fine - but the direct debit charges still appear to be being passed through my a/c.

The details are as follows:

19/10/12 £ 35.25 shown as Healthstore 8883760

16/11/12 £ 34.50 shown as

I am sure that there was another entry in October (for about £ 30-£35) but the on line statement does not go back far enough and I only receive postal statements quarterly, so I can’t check this or provide any details.

I have accessed on the internet and it appears from info. on the site that this is a scam which has trapped a number of people.

I will submit details on this website to the group that is acting to attempt to recover money taken without authority.

There follows a copy of my original complaint against the alleged supplier.

I have tried the two products that were on special promotion last month (PROMO2214) and was disappointed to find them to be totally ineffective.
Therefore, please cancel my direct debit immediately.
I note that I have been debited with a charge for the two items to be supplied for a further month.
I can connfirm that no further supplies have been received, so I would ask you to cancel any planned delivery .
Should the products already be on their way please supply a return address so that I can immediately return them..
I do not wish to receive any alternative products in exchange, just the return of the amounts deducted from my account within the past week or so.
Since you quote 24/7 availability, I really wanted to speak to somebody in your company, but I have tried ringing both telephone numbers quoted on the original packaging slips and on one number was kept on the line for a long time awaiting an agent to be free (I eventually gave up).
The second number went immediately to voicemail, so I have had to deal with this by e-mail which is unsatisfactory.
Please confirm receipt of this e-mail,cancellation of the direct debit. and the return of the two October charges. made to my account
If the unwanted products do eventually arrive, I will need a return address.
Incidentally, the original supply ran out about a week ago so,, had I wished to continue to use the tablets on a daily basis, as specified, I would not have been able to do so.
I think you need to investigate these failings since it can only harm your business if other customers encounter any (or all) of the problems quoted above.
I look forward to your early response.

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Business Profile Summary

  • Natural Health Products logo

Company Statistics

  • Complaint Against Natural Health Products
  • Complaints Filed: 122
  • Reported Damages: $142,227.98
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