Vapor Corp
Complaint 179466 Details

  • Date Occurred: 11/16/2014
  • Reported Damages: $194.85
  • Location: 3001 Griffin Rd, Ft Lauderdale, FL 33312

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Can't believe this company is in business, I too have been scammed! I'd ordered the trial kit for $4.95, had never received anything from them, then noticed I as charged on my cc 2 other charges besides the initial $4.95, one for $99.95 and one for $49.95, charges showed up as from ecigsupplier.com and when you look that up, it gives no information.
I called a phone # on my cc stmt that was there from the initial charge, the other charges did not show a correct number, so had to research a little.
At this number, 877-657-3244, I got a recording that put me on hold and told me I was number 3 caller in line to talk to a Rep, when it would get to my turn, the call would drop! I called back 4 times and always did the same thing. In the call, it did say the name of the Company was Vapor Corp, so I looked them up online and finally got ahold of a Rep, Edward at extension 227, he looked up my order said it had been delivered and that the later charges were for the kit and extra filters. I have never received the initial order and told him did not understand the extra charges, he said they are for after a 21 day trial, in the fine print and on their website explains this. I never saw it on anything I read when first placed the order. He was responsive, but never offered information and did not explain anything unless I asked a question, but he did look me up and consented to refund my charges, so I will watch my cc and see!
If you are having trouble reaching them, here is the information that helped me get in touch with them. I will also be turning them into the BBB, please do the same, we need to stop this type of dishonorable behavior in Companies we think we can trust! This is the number I finally used to reach them, Telephone: 888-482-7671!

Vapor -Corp.
3001 Griffin Rd.
Fort Lauderdale, FL 33312
Website:http://www.vapor-corp.com
Telephone: (561) 819-9812
Customer Service: 1-888 - SMOKE-51
Facsimile 1-888-882-7095

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Comments

  • lovelymcm
  • lovelymcm SBID #1cd76cc220
  • Posted 11/28/2014
  • Dear Anonymous,

    My name is Mia McCleod, I am the Customer Service manager here at Vapor Corp. I apologize for any problems or misunderstanding that you have experience in receiving our product. Once you place your order on our web site the system generates a packing slip to ship your product to you right away, we in no way want you scam or deceive you in any way. If you have not received your trial kit we will definitely refund any moneys to you or have a kit mailed to you right away.

    The $4.95 is only for the shipping of the e-cig and you can try the product out for 14 days at no additional charge, and after that trial period is over that’s when you are billed the $99.95. The $49.95 is a subscription you agreed to when placing your order to receive filters for the e-cig each month.

    Please contact our office and one of our customer care representatives will assist you with any problems or concerns you have.

    Sincerely,
    Mia McCleod
    Vapor-Corp
    3001 Griffin Road
    Fort Lauderdale, FL 33312
    888-766-5351
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Business Profile Summary

  • Vapor Corp logo

Company Statistics

  • Complaint Against Vapor Corp
  • Complaints Filed: 58
  • Reported Damages: $6,965.74
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