Microsoft
Complaint 179370 Details

  • Date Occurred: 11/14/2014
  • Reported Damages: $21.46
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I receive text message alerts for anything drafted from my bank account. Well two days ago I had a mysterious MSFT Billing charge in the amout of 21.46 that I knew I did not charge myself. I called my husband & also verified with him that he had not charged anything through MSFT. We do have XBox live but just had the monthly amount for the bill come out a little less than a week ago (plus this isn't even the same amount) so them accidentally charging double for the monthly bill is NOT an excuse. This is insane & I will fight to get our money back. This is hard earned money that they are just freely STEALING from people.

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Comments

  • February
  • February SBID #fd6694852a
  • Posted 11/16/2014
  • Hi, If you're using your bills automatically withdrawn with a debit card, cancel that debit card, ask for a new account number, and that will prevent any company from auto withdrawals. Don't let Microsoft know. You will have to give any other auto withdrawal accounts your new number. However, I sugguest that you set up auto-pay with checks drawn from your bank account. This way, you can stop auto payments anytime. I learned this the hard way, too.
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Business Profile Summary

  • Microsoft logo

Company Statistics

  • Complaint Against Microsoft
  • Complaints Filed: 44
  • Reported Damages: $1,210,734.52
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