ESPChat.com
Complaint 178891 Details
- Date Occurred: 11/07/2014
- Reported Damages: $20.00
- Location: online
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered an e-mail reading and the site states that you should expect your reading in 1-2 days. It's been over a week now. The company does not answer it's phone, I have called multiple times, nor does it respond to e-mails. I have sent multiple messages to their customer support via their webpage with no response.
I understand this is for entertainment purposes, but seriously, this is a con or scam if you sell something and do not produce.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 20.00
- susie883 SBID #1493729dca
- Posted 11/15/2014
Comments
- ESPChat SBID #42ad715740
- Posted 11/16/2014
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Dear Susie883,
We have a feeling that you may have purchased a "Written Consultation" from ESPChat.com for $19.99. To view your written consultation, you must log in to: www.ESPChat.com with your user name and password. If you click on the "Written Consultation" button you can view your reading. The reading is not sent to your email address.
Our customer service office can be reached at: 1-877-668-0781 if you have any questions or concerns. Live representatives are available Monday-Friday from 8:00 AM to 4:30 PM EST. You can also leave a voice mail after hours and a representative will return your call on the following business day. We look forward to assisting you.
Sincerely,
ESPChat.com Customer Care -
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Company Statistics
- Complaint Against ESPChat.com
- Complaints Filed: 182
- Reported Damages: $6,369.62
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.