NoMoreRack.com
Complaint 178672 Details
- Date Occurred: 11/14/2014
- Reported Damages: $13.86
- Location: New York / Internet
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
They sold me faulty sheets. When I called them, they told me that I had to pay shipping to return them. When I pushed, they agreed only to give me store credit for the shipping, and not to refund my money. I pushed back, and one of their employees finally told me that they would refund my money for shipping. Now they are not doing so, and refusing to honor their employee's promise. They are absolutely terrible, and their customer service is the worst that I've ever seen. Do not ever shop there for anything!!
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 13.86
- Michelle SBID #cddc241e95
- Posted 11/14/2014
Comments
- Nomorerack_Customer_Care SBID #5d64373105
- Posted 11/15/2014
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Hi Michelle,
Please accept our sincerest apologies about the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
About the reimbursement of the shipping costs for returning the item, rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your Nomorerack account to [email protected], we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
Best Regards,
NoMoreRack.com - Customer Care -
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Company Statistics
- Complaint Against NoMoreRack.com
- Complaints Filed: 115
- Reported Damages: $20,430.68
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