Backup Duty Lite
Complaint 177369 Details

  • Date Occurred: 08/26/2014
  • Reported Damages: $63.41
  • Username: Paulette Bekolo
  • Email: [email protected]
  • Location: North Carolina

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i signed up and paid for this service since August 26, 2012 (see receipt below) i have never been able to use the backup system. When I tried to contact them, they said to contact their support service with no contact information. As of now, I can estimate possible loss of over $25K for all the files I may be losing.
CLICKBANK Order Confirmation
Thanks for your order, PAULETTE BEKOLO SOLID ROCK!
This email confirms that you made a purchase from ClickBank.com. Please see Purchase Information below for details about your order. This transaction will appear on your credit card or bank statement as an order from "CLICKBANK" or "CLKBANK*COM."
Please review the following information and keep this email in case you need assistance with your order.
Did you know you can view and manage your orders online, 24 hours a day? Visit http://www.clickbank.com/cs/?503a10d8759QEJD3
PURCHASE INFORMATION

Order Number: 759QEJD3
Order Date: 08/26/2012 5:04 AM PDT
Customer Name: PAULETTE BEKOLO SOLID ROCK
Customer Email: (Personal Information Removed)


Product: Online Backup Software Service - 1 Year Plan
Product ID: 17
Product Type: Software
Vendor's Site: http://www.backupduty.com/annual




PAYMENT DETAILS

Payment Method: MSTR 5896
Subtotal: $59.40
Tax: $4.01
Total: $63.41

IMPORTANT: This transaction will appear on your credit card or bank statement as an order from "CLICKBANK" or "CLKBANK*COM."
THANK YOU
ClickBank Customer Service

P.S. Have you ever compiled or created useful information that is now just "collecting dust" on your hard drive? ClickBank is the easy way to sell your digital product. Go here for more information: http://textpad.goto.hop.clickbank.net/


VENDOR TECHNICAL SUPPORT

If this was a digital product and you were not able to access to the product after payment, please try again by clicking this link to access your purchase: http://www.clickbank.com/goto/?503a10d8759QEJD3

If the link above does not work, please click through the following link and submit a ticket for technical support (once you get to the site, click on Get Support and select More Options): http://www.clickbank.com/cs/?503a10d8759QEJD3

You can also contact the product creator (also known as the vendor) directly by sending an email to the following address or by visiting the vendor's customer service website:

Vendor Email: [email protected]

FOR BEST SERVICE: The vendor is the ultimate expert on your product, and can give you the highest level of personalized customer service. Please allow the vendor two business days to respond, since it can take time to research a support issue and respond.

CLICKBANK CUSTOMER SERVICE

If you need additional customer service ClickBank is happy to assist you. You can also view and manage your orders online, 24 hours a day. Please visit: http://www.clickbank.com/cs/?503a10d8759QEJD3

From this page, you can create a printable PDF ClickBank Invoice, generate another copy of your ClickBank order confirmation, change your email address or access the product you purchased. You can also request support from the vendor, or request an order cancellation or refund. To do this, click on Get Support and select More Options.

If you are looking up a subscription, your original charge will be your ClickBank order number; any subsequent charges will have the suffix -B002, and so on (e.g., 1234abcd, 1234abcd-B002, etc). You may also update your credit or debit card information from this page.

If you have problems with the link above, please visit CLKBank.com (http://clkbank.com) to reach ClickBank Customer Service.

**PLEASE DO NOT REPLY DIRECTLY TO THIS EMAIL. This email has been automatically generated. If you have questions, please use the link above to contact our Customer Service team. If you reply to this email you will not receive a response.**


  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 61.83

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Business Profile Summary

  • Backup Duty Lite logo

Company Statistics

  • Complaint Against Backup Duty Lite
  • Complaints Filed: 32
  • Reported Damages: $2,462.95
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.