AuraVie.com
Complaint 177285 Details
- Date Occurred: 11/08/2014
- Reported Damages: $97.88
- Location: Van Nuys, CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Ordered "samples" and paid for shipping. Was charged $97.88 three weeks later on my credit card, apparently for more product that was sent to me, which I haven't received, didn't order, and don't want.
- mary SBID #b36bcf1275
- Posted 11/11/2014
Comments
- Donna SBID #3837a275fa
- Posted 11/12/2014
- They did the same thing to me!!! I emailed the company but haven't received a response yet. I plan to call them as soon as they open since they are pacific time and I am eastern time.
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- mary SBID #1b0b21fbf9
- Posted 11/12/2014
- Hi Donna, don't bother trying to call them!! :( I talked with AuraVie today, at length. Here's what they said: " When you signed up on the computer, you agreed to pay the full price ($97.88) for the product we sent you, unless you let us know within the 10-day trial period." I told the man I didn't want it, would send it back, and wanted a refund. He flat out said there is no way that will happen, that I "agreed" to the terms, which were located to the left on the screen when you put in your credit card number. (I have been burned this way before, a long time ago, and am VERY careful to read everything on the screens so I don't have this happen again. I also "tried" a product from Levelacare, on the same day..the same thing has happened. I was charged $87.95 a few weeks after I received the "sample." The guy at AuraVie said I did NOT sign up to receive a sample...etc. etc. So, the only recourse I have is to call my credit card dispute number, which I have done, lodge a complaint, and the only thing they can do is contact the company to see if I, in fact, did not authorize these charges. Apparently I did, unbeknownst to me!!! I am out a lot of money...let me know what they tell you.
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Company Statistics
- Complaint Against AuraVie.com
- Complaints Filed: 772
- Reported Damages: $85,577.20
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