Cassava Enterprises (Gibraltar) LTD
Complaint 176790 Details

i have been playing on line bingo for 12 months, i was having trouble logging into my bingo street Account,I had deposited £20 pounds and with in the week I had won 3x£50 + smaller amounts in other paid bingo rooms.
i was shocked when i recieved this email from them.
Subject
Your Account

Discussion Thread
Response Via Email (Michelle G.) 07/11/2012 11.44 PM
Dear Christine,

This is Michelle from the Security Department at Cassava (Gibraltar) Ltd. Cassava (Gibraltar) Ltd operates Bingostreet. I am writing in regards to your Bingostreet account with username: themather.

Thank you for your email.

During a routine check on your game activity, it has come to my attention that you are abusing our bingo games by playing our free games to excessive and unreasonable measures. This has become a regular occurrence in your gaming on our site.

As a gaming site, we need to be able to monitor that our bingo games are not being misused. As I am sure you will appreciate, in any form of gambling there is a small element of risk.

Please be advised to kindly refrain from opening further accounts with any gaming site owned and operated under the Cassava Enterprises (Gibraltar) Ltd; as such accounts will be closed as soon as they are detected. In case that you do open any new account(s), Cassava Enterprises (Gibraltar) Ltd. may, at its sole discretion, withhold all deposited and related monies in relation to such accounts.
Thank you for your time and cooperation.

Kind regards,

Michelle.
Security Department
Cassava Enterprises (Gibraltar) Ltd.
please can you help