Cleverbridge and Avangate
Complaint 175393 Details

  • Date Occurred: 11/06/2014
  • Reported Damages: $29.99
  • Location: unknown

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a message on my computer that microsoft recommended I purchase RegClean for $29.99. I then was given a telephone number should I have any problems. My $29.99 payment went to a company called Cleverbridge and then my computer would not work. I called the number and was told I needed to spend $199.99 to clean up thousands of damaging malware. I attempted to pay the $199.99 to another company called Avangate but my bank put a hold on the payment. At present this company has my computer hostage and I can not use it. I am told that if I do not pay the $199.99 that they can not fix my computer. What can I do. (Personal Information Removed)

  • Seeking Resolution: Other
  • I want my computer fixed so that I can use it. They have put all sorts of junk on my computer so that I can not even access my email.

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Comments

  • cleverbridge
  • cleverbridge SBID #4b76087a08
  • Posted 11/07/2014
  • Dear Martha,

    Thank you for your post. cleverbridge is the payment processor for a variety of software manufacturers and digital media companies. Please not that we are not associated with Avangate as they are a completely separate company.

    Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:

    http://www.cleverbridge.com/?scope=cuseco

    1-866-522-6855
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Business Profile Summary

  • CleverBridge, Inc. logo

Company Statistics

  • Complaint Against CleverBridge, Inc.
  • Complaints Filed: 301
  • Reported Damages: $152,485.76
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.