Tune-Up Applcation That Pops Up On Computer
Complaint 174160 Details
- Date Occurred: 10/30/2014
- Reported Damages: $24.95
- Location: Cleverbridge located in Germany
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchase a tune application that said my computer need a tuneup it was running to slow. I purchase the tune-up for 24.95. It has never worked. my invoice #AKD-73621297020.
The pop up screen is ignoring. keeps popping up saying computer is slow. Saying i have documents that need to be deleted. I will try and stop payment for this application.
- Helen SBID #b4ea8aec3a
- Posted 11/02/2014
Comments
- cleverbridge SBID #4b76087a08
- Posted 11/04/2014
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Dear Helen,
Thank you for your post. cleverbridge is the payment processor for a variety of software manufacturers and digital media companies. Based on your comment, you are not sure who cleverbridge is or what their name is doing on your credit card statement. Since we are an e-commerce company and process payments, our name appears on credit card statements in place of the company from whom you purchased the product. This information is provided to you on the website that you purchased the product from, on the checkout page in the shopping cart, and on the receipt that is sent to your email upon completion of your purchase. Also, by doing a quick search on this forum or on Google for ‘cleverbridge’, you will see that other customers have had the same inquiry as you and have had all their questions answered.
Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:
http://www.cleverbridge.com/?scope=cuseco
Sincerely,
cleverbridge Customer Support
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Company Statistics
- Complaint Against CleverBridge, Inc.
- Complaints Filed: 301
- Reported Damages: $152,485.76
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.