Plimus Sales And Cell-Trackers.Com/Contact.Html
Complaint 174076 Details

had purchased a software called cell tracker through plimus sales and in the statement its billen in the name of moneybookers.com London..
The installation could not be done and had asked for refund and they told i was eligible but havent heard from them for last one month.. Please help me solve this issue and get back my money...
Please find below the mail

Thank you for buying from WebLoaded Solutions

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FROM:
Plimus Sales

TO:
(Personal Information Removed)
Message flagged Monday, 1 October 2012 11:44 AM
Dear shwetha,


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<td><p>Thank you for your purchase of:</p>
<p>(1) - Cell Tracker - - Cell Tracker</p>
<p>You can now download your software by clicking here : https://www.plimus.com/jsp/dlapp.jsp?ref=67107558C2322873C29345868</p>
<p><strong>Please be advised to save the files you download on your local drive as the download link will expire within 48 hours or 4 clicks, whichever is earlier.</strong></p>
<p>You will need to transfer the files from your computer where you download the software to your cell phone.

You will find a users manual to guide you on how to do that by following this <a href="www.cell-trackers.com/user_manual.html">link</a>. </p>
<p>Support related queries will be answered ONLY using the web interface of our <a href="http://cell-trackers.com/support.html">Support System</a>.</p></td>
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Thank you for your recent purchase using the Plimus.com Online Store, authorized seller of WebLoaded Solutions

If you have any content-related or technical questions about the product, only the manufacturer can provide proper support, please contact
Name:WebLoaded Solutions
Email:[email protected]

If you contact the product manufacturer please be patient and allow them 2 business days to respond.

If after two business days the issue remains unresolved, Plimus will be happy to assist you directly. To make a customer service inquiry regarding this purchase please visit:

http://www.plimus.com/jsp/escalate_issue.jsp?ref=67107558

We have received and processed your order.


Use the link below to request product support, see your order information online, retrieve your receipt, obtain an official invoice, request refund or to have your product/registration keys resent (if applicable), do not reply to this email as your reply will go unread:
https://shoppers.plimus.com/jsp/order_locator_info.jsp?refId=EDDB516176DA8BA5&acd=2D3238456AFFAA85


We appreciate your business and look forward to serving you again in the future. Please find the receipt for your order at the end of this message.



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Payment Details:
Order Reference Number: 67107558
Account Number: 44497160
Order Date: 30 Sep 2012

shwetha M

(Personal Information Removed)



Product Qty Unit Price Ext. Price
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Cell Tracker Cell Tracker 1 $ 69.95 $ 69.95
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Total: $ 69.95




For any queries please open a support ticket using the support link on our website.

Best regards,

WebLoaded Solutions