Lombardi Publishing Company
Complaint 170762 Details

  • Date Occurred: 10/19/2014
  • Reported Damages: $295.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

lombardi automatically renewed a subscription without telling me what it was for and without my authorization. when i noticed this charge on my credit card statement i sent an email to their customer serice 2 days later requesting a refund and cancelling whatever my subscription was for. no answer yet.

Update: 11/01/2012

lombardi did politely cancel my subscription and gave me a refund.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 295.00

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Comments

  • Lombardi007
  • Lombardi007 SBID #f2dd4b09d0
  • Posted 11/01/2014
  • Dear Terry,

    As per our discussions in regards to a posting you placed on ripoffreport.com, we trust that this matter is now resolved to your complete satisfaction.

    Our discussion thread from that community is being included here so that members of this community will see that we sincerely and honestly care about our customers, and that no matter what the issue is, we strive to provide timely and effective solutions.

    Please follow this link if you wish to see our responses:

    http://www.ripoffreport.com/lombardi-publishing/financial-services/new-york-city-new-york-12985.htm

    Terry, should you have any additional questions or concerns regarding any of our services, we respectfully request that you contact a member of our customer service team at 1-866-744-3579. As you know, I am accessible through extension x222.

    Thank you once again for allowing us the opportunity to resolve your concern.

    Warmest regards,


    Rick Johnson
    Sr. Manager, Sales & Customer Service
    Lombardi Publishing Corporation

    1-866-744-3579 ext. 222
    [email protected]
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  • ttm123
  • ttm123 SBID #57efd7e6f8
  • Posted 11/01/2014
  • lombardi publishing did politely cancel my subscription after talking to a few aganets who tried to sell me more newsletters. i did not have any hassles with my cancellation and refund request.
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Business Profile Summary

  • Lombardi Publishing Company logo

Company Statistics

  • Complaint Against Lombardi Publishing Company
  • Complaints Filed: 11
  • Reported Damages: $2,608.40
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