DealFind
Complaint 167467 Details

  • Date Occurred: 10/10/2014
  • Reported Damages: $79.00
  • Location: New York, NY

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

They advertised that the gym offer full access to the pool, but when I try to redeem the voucher, the gym told me that they dont offer pool access for the deal. The reason I bought the deal is because Dealfind offer said their deal included pool access.
Emailed Dealfind regarding the offer are not as they stated and request a refund. They received my refund request and said they will get back to me in 1-2 days. But it's been a week now and I still have not heard from them. Sent them 2nd email with Urgent heading still get no reply.
Looks like they intentionally wait until my voucher expired and refused to offer any refund or just provide Dealfind bucks which is ridiculous useless because of the way they handle customer complaints.
Will see if I get any refund, if not I would take legal action.

S.Goh

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 79.00

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Comments

  • CSDealfind
  • CSDealfind SBID #5949d40ef7
  • Posted 10/15/2014
  • Hi S.Goh,

    Thank you for your post. Can you supply me with your email reference number you received from Dealfind. Once I have this information I will be able to look into this for.

    Thank you for your help in advance. We look forward to getting this resolved for you.

    Angelina
    CSM
    Dealfind
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  • nycbees
  • nycbees SBID #19106ca1f6
  • Posted 10/15/2014
  • The email reference number is
    Dealfind - We have received your email(ref:_00D60Iqu4._50060M077Y:ref)
    Voucher number is #1274-9027
    The voucher has now expired since I have not heard from Dealfind. Please refund directly to my credit card or PayPal, not Dealfind dollar, since I do not wish to have to deal with DealFind again for such a bad experience.
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  • nycbees
  • nycbees SBID #19106ca1f6
  • Posted 10/16/2014
  • I paid with credit card and why you gave me Dealfind dollars when I requested credit/refund back to my credit card or to my Pay Pal account?
    DealFind dollars is not legal tender, and I do not want to do business with your company, therefore it's useless to me.
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  • CSDealfind
  • CSDealfind SBID #5949d40ef7
  • Posted 11/14/2014
  • Hello,

    Thank you for your post. Based on our refund policy, http://www.dealfind.com/refund-policy.php this is our process. However, if you reply to the email case we will take care of this for you. I will also have the agent follow up with you via email.

    Thank you for your help.

    Angelina
    CSM
    Dealfind
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  • nycbees
  • nycbees SBID #1b34222b59
  • Posted 01/07/2013
  • I had provided your agent with my address for the check to be mailed in Nov, and was told the check will be mailed. Until now, I still have not receive any check from your company !
    Do you want me to escalate the issue further?
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Business Profile Summary

  • DealFind logo

Company Statistics

  • Complaint Against DealFind
  • Complaints Filed: 25
  • Reported Damages: $6,472.95
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