RecordsBase.com
Complaint 166641 Details
- Date Occurred: 10/09/2014
- Reported Damages: $47.88
- Username: cynthia rose
- Email: [email protected]
- Location: United States
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Both this company and one called
One Great Family.com for another $59.88. I have cancelled the memberships but neither will respond to my refund request. I RecordsBase.com is done all on line and while I believe I completed the cancellation process it will not ask about the refund process. Any advice will be greatly appreciated.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 108.00
- cynthia SBID #e9292d8425
- Posted 10/12/2014
Comments
- Brian_D SBID #53ae231170
- Posted 11/28/2014
- Dear cynthia , Thank you for your feedback. You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails. We will cancel your free trial immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience. Kind Regards, Brian Daggs. RecordsBase.com customer service representative.
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Company Statistics
- Complaint Against RecordsBase.com
- Complaints Filed: 121
- Reported Damages: $5,779.04
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.